About Us

About Us

Hi we are Walter and Betsy Shipman, the proud owners of S& S Chem-Dry. We are a cleaning company that offers carpet & area rug cleaning, upholstery cleaning, tile & grout cleaning and granite counter top renewal. We have been servicing the south central cook and north eastern will counties for over 25 years. Yes, that’s a lot of cleaning! We hope to continue offering a quality service for many more years to come.

Our history

In 1988 Walter was in high school and had part time job for a local carpet cleaning company. He realized this was a job he could see himself making a career out of. When he graduated he bought a Chem-Dry franchise with the help of his father. Ten years later we meet on a cruise and were married in 2000. That year Betsy stepped in to help out Walter’s dad in the office. Since then we have purchased two more Chem-Dry franchises, had three kids and moved to New Lenox. We enjoy living in the community that we service.

Best part of our business

The thing we enjoy most about our business, are the people that we get to meet and talk to everyday. They are the reason we do what we do. We love to see the smile on some ones face when they open the door and are excited that we are there for a cleaning. Its satisfying to get a call from a customer to hear how happy they are with the way a cleaning turned out. Getting to know our customers is the rewarding part of our job. We love hearing about their families, a new pet, their sons graduation or their daughters wedding. We have customers that we have been cleaning for many many years. In fact we still clean Walter’s very first customer from back in 1989!

Things you should know before calling us

We always offer fair and honest pricing. We only use premier cleaning equipment and solutions that are proprietary to Chem-Dry to deliver a superior cleaning. We care about your home and possessions and will take all precautions to take care of them. Your cleaning will be done by a certified Chem-Dry technician that is well groomed and uniformed. We will try to make your cleaning appointment as effortless as possible. We promise to leave your home pristine and cleaner than before we arrived. Our daily goal is to WOW each customer with an amazing service.

Brand Promise

Chem-Dry is the world’s leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. Chem-Dry also earned an award from Franchise Direct as one of the top 100 global franchises. With more than 3,500 locations worldwide, Chem-Dry is the world’s leading carpet cleaner with nationwide coverage by locally-owned franchises.

We use only the industry’s finest, most powerful equipment and proprietary carpet, upholstery and oriental rug cleaning solutions to ensure the best clean for your family. You can trust S & S Chem-Dry to deliver quality and value.

At S & S Chem-Dry, we promise to meet the highest standards in the industry by delivering a quality product at the best value. Our products will be expertly applied and our services will be delivered by trustworthy, friendly professionals. We develop customers for life because we deliver our services the right way with personal respect for the customer, a disciplined process and exceptional service. We stand behind our work. We follow up every job we complete.

Walter and Betsy
Betsy & Walter Shipman, Local Owners of S & S Chem-Dry